Navigate to the patch KB4074588 and right-click it to select Uninstall.ĥ. It will open the Installed Updates window.Ĥ. Go to Update & security menu and click View installed update history.ģ. Here are some situations you need to pay attention to: The mouse is still working but the keyboard gets stuck on a problem.Ģ. Check your system OS Build in Run with command Winver, and then follow the steps below to remove the patch. If your USB mouse, keyboard or other devices fail to work properly after the February update, you can uninstall the update to release the pain. Uninstall Windows 10 Cumulative Update (OS Build 16299.248 in the Patch KB4074588) In this case, users can troubleshoot the issue with the methods below: Way 1. So the mouse cursor disappears suddenly, or the keyboard is not working, keyboard lag or typing multiple letters. After the update, computers run into issues in which some USB devices and onboard devices, like a wireless mouse, USB keyboard, or built-in laptop camera, stop working.Īccording to Microsoft, the Windows Update servicing stack, which incorrectly skips installing some key drivers in new versions in the patch KB4074588 and uninstalls the currently running drivers during maintenance, may be the trigger of the mouse and keyboard not working problem. The Mouse/keyboard not working problem has been annoying the users since the Cumulative Update for Windows 10 Version 1709 (KB4074588) on February 14, 2018.
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